Last updated: 21 November 2025
hovr.com.au (“we”, “our”, “us”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and all 13 Australian Privacy Principles (APPs). This Privacy Policy outlines how we manage your personal information when you use our services, including your rights under the Privacy Act and applicable Australian Consumer Law (ACL).
We manage personal information in an open and transparent way, including making this policy publicly available and reviewing it regularly. We are committed to responding to any privacy-related enquiries or complaints promptly and transparently.
Where practicable, you have the option of not identifying yourself or using a pseudonym when dealing with us. Exceptions may apply where identification is legally required or for the proper provision of our services.
Types of personal information collected may include: name, address, email address, phone number, date of birth, financial and payment details, device and location information, identification documents, and any other information reasonably necessary for our business activities.
We may also collect sensitive information, such as health data or membership of associations, but will only do so with your express consent unless an exception applies.
We only collect information directly from you or with your consent, except as outlined (see Third Parties).
If we receive personal information we did not request, we will determine its relevance and lawfulness. If not required, it will be destroyed or de-identified as soon as practicable.
When collecting personal information, we notify you about:
We collect information via:
We collect and use your personal information for purposes such as:
We only use or disclose your personal information for:
No data is stored or processed by third-party providers and is located inside Australia.
We may use your personal information to send marketing or promotional material. You will always be provided with a clear and free mechanism to opt out, such as an unsubscribe link in emails or by contacting us directly. You can withdraw consent to marketing at any time.
[If you use automated profiling, scoring, or AI-driven decisions impacting users, insert details here. Include the logic involved, intended consequences, and options for individuals to object. Otherwise, state: "We do not engage in automated decision-making or profiling that significantly affects individuals."]
hovr.com.au uses cookies and similar tracking technologies to enhance user experience and analyse site usage. You can adjust browser settings to manage or block cookies. [Insert details of any third-party analytics or advertising cookies, consent mechanisms, and opt-out provisions.]
Our services are not intended for children under the age of 16. We do not knowingly collect information from children without parental consent. If we learn that we have collected information from a child, we will delete it as soon as possible.
We take reasonable technical and organisational measures to safeguard your data, including:
Personal information is retained as required for business, legal, and regulatory purposes, usually for a minimum of 7 years. When no longer needed, it is securely destroyed or de-identified.
You have the right to request access to your information, correction of inaccuracies, or deletion or restriction in certain circumstances. Requests will be responded to within a reasonable period, generally within 30 days.
You also have the right to object to data processing and request portability where applicable. For access or correction requests, please contact us in writing.
If you log in using Facebook, Google, or other integrations, we only collect data for the permitted purpose, consistent with the relevant platform's rules. You may request removal of your integrated account data at any time.
For Facebook, submit deletion requests by emailing admin@hovr.com.au with the subject "Facebook Data Deletion Request".
We comply with the Notifiable Data Breaches scheme under the Privacy Act. If a data breach occurs likely to result in serious harm, we will take prompt steps to contain the breach, assess risk, and notify affected individuals and the OAIC as required.
If you have any concerns about your privacy or how your data is managed, please contact us at:
Email: admin@hovr.com.au
Phone: +61 2 9099 1746
We will respond to complaints and requests within a reasonable timeframe. If you are unsatisfied with our resolution, you may contact the Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au
We may amend this privacy policy from time to time. Updates will be posted on our website, with the revised date indicated above. We encourage you to check back periodically.